The concept of normalization recognizes that people who have disabilities should have access to the supports needed to pursue lifestyles of their choosing that enhance their community status and quality of life.

Recently, services and attitudes are improving. Part of the reason is a greater awareness of the principles of normalization. We are also learning how to better communicate with and educate the public about the rights of citizens with disabilities. And one of the most powerful ways to change attitudes is for persons to participate successfully in their communities - as good neighbors, good workers, and good friends to those around them.

A big part of our job, then, is to understand how perceptions of persons with disabilities are influenced, and then to support more valued social roles for people.

Inclusion: opportunity to be a good neighbor, good worker, and good friend